• Your In-Balance Allied Health Collaboration

    Launceston's most comprehensive Allied Healthcare and Wellness Professionals all in one easy central location

    Natalie Whish-Wilson founding physiotherapist at InBalance Physio Launceston

    Natalie Whish-Wilson

    Senior Physiotherapist/Director

    Natalie's passion for encouraging life balance and wellbeing throughout the rehabilitation journey led her to establish In-Balance Physiotherapy and Pilates. She believes whole body health is more than just a sum of its parts and uses a biopsychosocial approach to empower her clients. Natalie has a wealth of experience in the assessment and treatment of complex lumbo-sacral, pelvic and cervico-thoracic presentations, scoliosis and dry needling. She has recently completed further training under the tutelage of Canadian Specialist Physio Linda Joy Lee in the Connect Therapy model of whole body assessment and treatment. Natalie has been implementing Pilates and core control training in the treatment of spinal pain, sports injuries and dance since 2002. She has also undertaken further study into post natal corrective exercise and education which she applies in her mums and bubs post natal recovery classes. Natalie has a Diploma in Professional Pilates, is a mentor with Polestar Pilates International and has completed a Dance Medicine Australia (DMA) Clinical Pilates course. Natalie enjoys travel, bushwalking and sharing good wine, food and laughs with friends.

     

    BSc Physiotherapy, Member APA, 1992 Curtin University WA

    Member APA & Musculoskeletal Physiotherapy Group

    Member Physiotherapy Business Group

    Diploma of Professional Pilates

     

    CLICK HERE TO VIEW NATALIE'S CLASS SCHEDULE

    MINDBODY APP FOR ONLINE BOOKINGS ON YOUR PHONE HERE

    Scott Beeston's rehab pilates and physio treatments at InBalance Physio and Pilates

    Scott Beeston

    Senior Physiotherapist/Director

    Through his extensive experience at the LGH Scott has further developed a broad knowledge of musculoskeletal, cardiorespiratory and neurological rehabilitation. He has an interest in the management of dizziness conditions, stroke rehabilitation, multiple sclerosis, Parkinson's and falls prevention. More recently Scott has undertaken further study into comprehensive concussion management from acute injury to return to sport. As a keen basketballer, Scott understands the importance of prevention and management of injuries in his role of team Physio for the Launceston Tornadoes. Scott is accredited in rehabilitation pilates with Polestar International and is keen to share his knowledge of its application with others. Scott and his wife Katie are the the proud parents of two beautiful boys.

     

    B Physiotherapy, 2005 La Trobe University VIC

    Member APA & Sports Physiotherapy Group

    Polestar certification in Rehabilitation Pilates

     

    CLICK HERE TO VIEW SCOTT'S ONLINE CLASS SCHEDULE

    MINDBODY APP FOR ONLINE BOOKINGS ON YOUR PHONE HERE

    Michelle Walkden combines Physiotherapy and spinal knowledge at InBalance Physio and Pilates Launceston Tasmania

    Michelle Walkden

    Senior Physiotherapist/Director

    Michelle's expertise is in the management of pathology of the spine. She has previously worked in an enhanced scope of practice capacity with spinal surgeons and attended national and international conferences on the latest research in spinal surgery, pain and rehabilitation. Michelle’s role at In-Balance is to use her acquired skills in reading MRI and performing special neurological tests to help accurately assess and treat spinal conditions. Michelle has completed training in Pilates with Polestar and enthusiastically instructs our hydrotherapy classes at the aquatic centre. Outside of work, Michelle's love of movement sees her teaching salsa and enjoying bush walking and biking with her two boys.

     

    B App Sc Physiotherapy, 1993 Curtin University WA

    Member APA & Musculoskeletal Group

    Member Physiotherapy Business Group

    Polestar certification in Rehabilitation Pilates

     

    CLICK HERE TO VIEW MICHELLE'S CLASS SCHEDULE

    MINDBODY APP FOR ONLINE BOOKINGS ON YOUR PHONE HERE

    Running performance and physio by Lisa Barnett at InBalance Physio and Pilates Launceston

    Lisa Barnett

    Senior Physiotherapist

    Lisa has a wealth of experience in a range of health settings, specialising in overuse training injuries, rehabilitation, yoga, sports injuries and pilates. She believes management of injury first requires better body awareness and nutrition. As a result, Lisa is an accredited Level 1 yoga teacher and has completed a rehabilitation pilates course with Polestar International. In her spare time Lisa is a formidable competitive runner and plays touch football. This led her to complete the Runity Painless Running Certification program to assist her interest in diagnosing and treating injuries sustained through running. Lisa performs comprehensive running assessments and coaching. She has also combined her passions of running and Pilates in developing Pilates classes aimed at improving running performance and preventing injuries.

     

    B Physiotherapy, 2007 University of Newcastle NSW

    Polestar certification in Rehabilitation Pilates

    Level I Yoga instructor

     

    CLICK HERE TO VIEW LISA'S ONLINE CLASS SCHEDULE

    MINDBODY APP FOR ONLINE BOOKINGS ON YOUR PHONE HERE

    Michaela Muldoon connect Physiotherapist In-Balance

    Michaela Muldoon

    Senior Physiotherapist

    Michaela returns to In-Balance after living in NSW and starting a family with husband Dave and baby Maeve. Michaela has a special interest in treating pelvic and thoracic/rib problems. She has completed 12 months of study in the Connect therapy model developed by LJ Lee, a world renowned specialist Physiotherapist from Canada. This model of treatment involves looking at the connections and links within the body to determine the underlying cause or "driver" of pain, injury or dysfunction anywhere in the body. This knowledge allows her to assess and treat any region of the body that is creating pain, weakness or non optimal loading resulting in injury. Michaela enjoys running and yoga when not at work.

     

    Michaela is currently on Maternity leave.

     

    B Physiotherapy, 2009 Charles Sturt University NSW

     

    MINDBODY APP FOR ONLINE BOOKINGS ON YOUR PHONE HERE

    Linda King

    Senior Physiotherapist

    After graduating Linda worked in various roles in hospitals in NSW and England, arriving in Launceston in 1994. After initially working at the LGH Linda has worked in Private Practice in Launceston for over 20 years and has a wide range of experience in treating all musculoskeletal areas. She enjoys assisting her patients to return to normal function: work, sport and everyday life. Her approach combines manual therapy, exercise and education.

    Linda is a Watson Headache® Certified Practitioner. Through attending courses with the Watson Headache® Institute Linda has developed expertise in managing headache and migraine by treating the neck. Working with headache has lead to an interest in treating dizziness and she recently attended an Introduction to Vestibular Rehabilitation Course and study in concussion management. Linda's other areas of experience include treatment of shoulder, neck and back symptoms. Linda also has an interest in Occupational Health and has worked in a range of work places providing onsite treatment and rehabilitation, manual handling and ergonomic assessments and education. Outside of work Linda aims to keep fit and enjoys exploring Tassie’s outdoors with family and friends. At home she enjoys gardening and cooking.

     

    Bachelor of Applied Science (Physiotherapy) University of Sydney 1991

    Member APA and Musculoskeletal Physiotherapy Group

    Watson Headache® Certified Practitioner

    Complete Concussion Management Inc. Certified Clinician

     

    Rachel Sullivan

    Physiotherapist

    Rachel is originally from Orange, NSW and moved to Tasmania two years ago.

    Having worked in private practice since graduating Rachel is continuing studies in the field of Oncology rehabilitation. Rachel is a certified PINC & STEEL cancer rehabilitation physiotherapist and a Level 1 Lymphoedema practitioner. Rachel has experienced first hand the devastating impact a cancer diagnosis can have on an individual, family and friends and is passionate about guiding all individuals through their treatment and recovery, maximising their outcome to regain their strength and physical fitness following cancer. Over the past two years Rachel has fallen in love with the lifestyle and the endless beauty Tasmania has to offer. In her free time she loves running, cooking, photography, yoga and spending time with her fur baby Billy. She is obsessed with mountains and has climbed Mt Kilimanjaro, the highest peak on the African continent, standing at 5,895m.
     

    Bachelor of Science (Physiotherapy) Charles Sturt University 2014

     

     

    Alana Mitchell

    Physiotherapist

    Alana hails from Western Australia where she studied Physiotherapy and began her career in Private Practice. Having a background in Exercise Physiology, movement and exercise has been a focus and passion in helping clients to return to function and achieve their goals. Alana likes to treat a wide variety of musculoskeletal conditions and has further training in the treatment of sacro-iliac joint dysfunction and some special interest in pre and post natal women. She is also certified with Polestar Australia in Pilates for Rehabilitation. Outside of work Alana enjoys exploring the beautiful surrounds, food and wine that Tassie has to offer. Alana is returning from maternity leave with her 2 beautiful daughters.

     

    Bachelor of Science (Physiotherapy) Curtin University 2010

    Bachelor of Science (Exercise and Health Science) University of WA 2006

    Polestar certification in Rehabilitation Pilates

     

    Rowan Anderson

    Physiotherapist

    Rowan originally grew up on a farm in Byron Bay, NSW and studied Physiotherapy and Exercise Science on the Gold Coast. Rowan has worked in multiple hospitals in many settings most recently at the LGH and has experience working with sporting teams, demonstrating his wealth of knowledge in all areas of Physiotherapy. Being a passionate runner and surfer, he has a keen interest in treating running related injuries, sporting related injuries and musculoskeletal conditions to get the best outcome for his patients. Rowan's inspiration is Kelly Slater (47 years old and world no. 1 professional surfer) proving at any age, you can do the activities you love if you look after your health and well-being. Rowan hopes to inspire all of his clients by looking after their health and well-being.

     
     
    Bachelor of Science (Physiotherapy and Exercise Science) Griffith University 2012

    Daniel Justice

    Senior Physiotherapist

    Through his extensive experience at the Royal Perth Hospital, St Giles, Disability and Community Support and the LGH Daniel has a well-developed knowledge of disability and neurological rehabilitation. He has a professional interest in Cerebral palsy, Stroke/Traumatic Brain injury, MS, Down Syndrome, Amputees and Spinal cord injury rehabilitation. Daniel has experience in teaching running groups for people following strokes and head injuries as well as assisting people with various disabilities to play sport. He is passionate about assisting people to reach the height of their potential who are living with complex physical and neurological conditions. Daniels background in complex rehabilitation has fostered skills to assist people to develop the most efficient and effective movement patterns. This is especially relevant as people with disabilities as they face the challenges of ageing. As both a parent and a past head of Physiotherapy at St Giles Daniel is well equipped to assist parents and their children develop physical skills for health and wellbeing from birth to moving out of home. Daniel and his wife Emily are the proud parents of an intelligent but cheeky girl and look forward to raising her with a focus on community and sustainability. When not working in the veggie patch with his family Daniel plays squash and tries to get out on the bike as much as possible.

    BSc Physiotherapy 2007 University of Notre Dame Australia

     

    Rachel Austin exercise physiologist at InBalance Physio and Pilates with Rachel Austin Launceston Tasmania

    Rachel Austin

    Exercise Physiologist

    With a career in the fitness industry spanning almost 20 years, Rachel has recently completed a Bachelor of Exercise Science followed by a Professional Honors in Exercise Physiology at the University of Tasmania. Rachel firmly believes that the key to participating in lifelong physical activity is in finding the type of exercise that you enjoy to do. With qualifications and extensive experience in teaching Pilates, Learn to Swim, Les Mills group fitness programs, personal training and sports coaching, Rachel is looking forward to supporting people in finding the right kind of exercise for them as part of her role as an Accredited Exercise Physiologist at In-Balance. Now that her University studies are complete she is keen to start developing a productive garden, run at least one marathon, return to yoga practice and enjoy some down time knitting and crocheting.

     

    Bachelor of Exercise Science, University of Tasmania 2016.

    Bachelor of Exercise Physiology (Prof Hons), University of Tasmania 2017.

    ESSA Member, AES, AEP.

    Polestar Pilates – Mat & Studio certification

     

    CLICK HERE TO VIEW RACHEL’S CLASS SCHEDULE

    MINDBODY APP FOR ONLINE BOOKINGS ON YOUR PHONE HERE

    Vanessa Bakker

    Clinical Psychologist

    Vanessa’s driving passion as a psychologist is to enable people to feel better, solve personal problems, improve relationships, and engage purposefully in life. She enjoys collaborating with clients to develop a more balanced, productive, enjoyable and rewarding life for themselves. Vanessa has over 20 years of experience as a clinical psychologist working in private practice and the public hospital, and community mental health, systems. She holds a keen interest in health psychology and pain management as well as general mental health. Vanessa utilises a number of evidence based therapeutic approaches depending on your needs. She has formal training and extensive experience in modalities such as Cognitive Behavioural Therapy (including CBT-e), Schema Therapy, Motivational Interviewing and Dialectical Behaviour Therapy. She also enjoys mentoring and providing supervision to students, registrars and early career psychologists. When not at work Vanessa loves to check out Tassie’s wilderness treasures with a good bushwalk or a leisurely kayak. When at home she enjoys gardening, good music and hanging out with her Hubby, two teenage kids, a couple of scruffy dogs and friends in an amazing community.

     

    Bachelor of Science (Clinical Psychology)

    LilCox

    Occupational Therapist/Mental Health Services

    Lil has been a qualified mental health service provider for over 20 years, working in both private and public sectors with adults, children and adolescents, couple’s and family’s living with a range of mental health concerns. As an OT, Lil assists people to maximise their participation in their chosen life roles, interest areas and occupations via the application of a range of evidence based psychological techniques. Lil is committed to enabling clients through self-awareness and practical skill development, to improve daily functioning in all life domains. Lil has a special interest in the area of pain management and in particular contributing to interdisciplinary treatment plans to achieve maximum benefit. Lil provides pain education and management based on the biopsychosocial model. CBT based interventions are available, with a particular focus on improving mood and distress, activity participation despite pain and general coping. Assistance to develop personal self management plans and to navigate the return to work process can also be provided. Lil is super excited to join the Inbalance team and the opportunity to work collaboratively, to ensure all clients can achieve their best recovery. Lil has three kids, a husband and a ridiculous brown dog who keep her very busy outside of work. Lil loves travel, playing tennis, bushwalking, hanging at the beach, camping, gardening and eating and drinking great food and wine with good friends.

     

    BAppSci(OT) La Trobe University, 1994
    GradDipPainMgt University of Sydney, 2017
    General registration with the Occupational Therapy Board of Australia
    Member of Australian Association of Occupational Therapists.

    Lara Griffiths

    Occupational Therapist/Hand Therapist

    Lara has 20 years of experience in the practice of hand therapy. She graduated from the University of Sydney in 1997 and commenced her hand therapy career right away. Lara gained her early experience in one of Sydney’s large teaching hospitals before moving to the USA in 1999. She attained the qualification of Certified Hand Therapist (CHT) in 2003 and Accredited Hand Therapist (AHT) in 2018. Lara has worked in a variety of private clinics in Sydney gaining valuable knowledge and experience from very experienced therapists and surgeons along the way, before relocating to Tasmania in 2013. Lara has been providing hand therapy services with Inbalance since August, 2017. Lara is the current President of the Australian Hand therapy Association and is grateful for the opportunity to be part of the growth and recognition of hand therapy in Australia.


    Bachelor of Science (Occupational Therapy) University of Sydney 1997

    Mimi Churchill

    Occupational Therapist

    Mimi started her career in Victoria gaining extensive experience in the rehabilitation field before moving back to Tasmania in 2014. More recent years at the LGH have seen Mimi develop her skills in acute injury management and cognitive assessment. She is passionate about her role as an Occupational Therapist and has a knack for bringing out the best in people. Her focus on capacity building and meaningful skill development assists people to set and achieve their goals. Mimi centres her work around overall wellbeing and largely values the use of a client-centred wellness approach.

    Mimi is available to see people in their own home environments or here in our practice.

     

    Mimi is currently on maternity leave.

     

    B Occupational Therapy, 2010 La Trobe University VIC

    Member of OTAustralia and AHPRA registered

    NDIS approved provider

    Emma Walker

    Occupational Therapist

    Emma has worked as an OT since graduating from the University of South Australia in 1995 and has a depth of experience in rehabilitation, community and outpatient services. She has interest in the use of assistive technology, mobility equipment and home modifications to improve function and is committed to working closely with clients to identify solutions. Emma works with individuals to set goals; develop skills; and access support to participate in everyday activities. Emma is available to see people in their home/ community setting and when required, here at the practice.

    When not working Emma enjoys time with family, horse riding and walking her dog.

     

    B. App Sc Occupational Therapy, 1995 University of SA

    Diploma- B. Dementia Care, 2018 UTAS

    Member – OT Australia & APRHA Registration Number: OCC0001718456

    NDIS Registered Provider

     

    As Emma is often out of the office you can contact her directly

    email: emma@otservices.net

    mobile: 0475 297 729

     

    Jude Hillhouse

    Pilates Instructor

    Jude is a passionate instructor of the Pilates method, having taught in the community of Launceston, Tasmania, for over 10 years. A love of movement which grew organically, over her life, through dance and yoga, enabled the possibility and potential of healing through movement, both physically and mentally. Jude believes that a dedicated practice in mindful forms of movement like Pilates or Yoga brings contentment and a deep grounding sense of balance, Jude is currently an assistant educator with Polestar International.

     

    Diploma of Professional Pilates 2011

    Yoga instructor

    Susan Brumby

    Pilates Instructor/Physiotherapist

    With a passion for fitness and a love for Physiotherapy, Susan has developed a broad range of knowledge in all areas of her profession. Her main area of interest is in cardiorespiratory Physiotherapy which comes in handy when teaching good breathing mechanics in her Monday night Pilates classes. Susan has completed certification in matwork pilates with polestar and looks forward to teaching in addition to her busy practice. Susan otherwise enjoys playing hockey, swimming and walking with her buddies.

     

    Susie is currently on maternity leave.

     

    Bachelor of Exercise Science UTAS 2010

    Masters of Physiotherapy University of South Australia 2013

    Polestar Pilates Matwork certification 2016

    InBalance Physio and Pilates Launceston Tasmania help desk

    Anne McCafferty

    Practice Manager

    Anne ensures our practice runs smoothly and that all clients are treated with respect and confidentiality. Her extensive experience in working with physiotherapists ensures that she is well versed in communicating with clients about their expectations and the benefits of treatment. A skilled problem-solver, ask for Anne if you have any issues that need immediate attention. Or ask about her beloved hounds, Taj and Boof.

    InBalance Physio and Pilates Launceston Tasmania

    Fletch Pretorius

    Admin

    Fletch is a much valued member of our administration team who has studied Business Administration. She enjoys working within the healthcare industry and out of hours Fletch volunteers at her children’s school and at an aged care facility. She enjoys netball, water basketball, swimming and the odd Pilates class.

    Sharon (Shaz) Guinane

    Admin

    With a background in the fitness and health industry and an interest in nutrition and nordic pole walking, Shaz understands the holistic approach to healthcare that our practice prides itself on. Combined with a passion for delivering outstanding customer service, Shaz goes the extra distance to ensure your In-Balance experience is exceptional - Shaz's Pilates fitness helps her balance when she's out on one of her many road bikes pedalling up and down the Tasmanian hills.

     

    Cert IV Allied Health Assistance
    Diploma of Fitness
    Graduate Certificate of Human Nutrition

    Hannah Churchill

    Admin

    The newest addition to our admin team, Hannah has recently ventured into the healthcare industry and is excited to be delivering an exceptional In-Balance experience to our clients. Having previously worked in roles within the hospitality and hotel industries Hannah has a much experience in customer service relations. Hannah has spent the last two years living on the East Coast of Tasmania and enjoys spending her weekends back at the beach with her dog Jasper. Hannah is just starting out in Pilates so you may soon see her alongside you in one of our beginners classes!

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From 21 December 2001 health service providers covered by the federal Privacy Act needed to comply with ten National Privacy Principles that allow for individuals to exercise new rights and choices about how their personal and health information is handled in the private health sector. The Act also gives people these rights over personal information held by other private sector organisations.



Health information

Health information is defined in both Federal and State Acts as information or opinion about a client regarding such things as wellbeing, disabilities, health services provided or to be provided, and personal information generally. This also includes details such as a person's name, address, account details, Medicare number and health service appointments.



Privacy principles

The Federal Act encompasses ten National Privacy Principles which govern the management of clients health information. The legislation promotes greater openness between health service providers and clients regarding the handling of health information. For example, the legislation gives clients a general right of access to their own client health records and requires health service providers to develop a privacy policy that sets out how they manage health information. To assist health service providers in the private sector to understand their new obligations the Office of the Privacy Commissioner has produced Guidelines on Privacy in the Private Health Sector and a Short Guide for the private health sector.



Collection

In general a health service provider is required to:

collect only the information necessary to deliver the health service;
collect lawfully, fairly and not intrusively; and
obtain a persons consent to collect health information about them. This consent may be express or explicit.
Our practice needs to ensure that consumers are informed about why their health information is being collected, who is collecting it, and how it will be used, to whom it may be given and that they can access it if they wish.

Privacy legislation stipulates that a practice should only collect information that is necessary for the practice's functions or normal activities.



The practice uses fair and lawful ways to collect health information and, where reasonable and practicable, collects health information directly from an individual.



The practice takes reasonable steps to make a client understand why information is being collected and who else it might be given to.



The practice is deemed to be collecting information when it gathers, acquires or obtains information from any source and by any means. Collection covers information kept by the practice even where the practice has not asked for the information or has come across it by accident.



Consent

In general, the practice should obtain an individuals consent to collect health information. This consent may be implied or express/explicit.



Implied consent refers to circumstances where it is reasonable for the health professional to infer that consent has been given by the client. For example, if a client presents to a physiotherapist and discloses health information which is written down by the physiotherapist during the consultation, this will generally be regarded as the client giving implied consent to the physiotherapist to collect health information for certain purposes. The extent of the purposes will usually be evident from the discussion between the physiotherapist and the client during the consultation.



Express consent refers to consent that is clearly and unmistakably stated (either in writing, orally, or in another fashion where consent is clearly communicated).



Consent to the collection and handling of health information and consent to treatment are two separate authorities provided by the client.



During the course of your treatment we may request permission to take photographs of you. These are to assist your treatment planning, exercise prescription and to record progress.



Use and Disclosure

Use of health information refers to the handling of client information within a practice. Disclosure refers to the transfer of information outside the practice.

A health service provider may use or disclose health information:

for the main reason it was collected (the primary purpose); or
for directly-related secondary purposes, if the consumer would reasonably expect these; or
if the consumer gives consent to the proposed use or disclosure; or
if one of the other provisions under this principle applies.
Directly-related secondary purposes may include:

Necessary information sharing for referral to another health provider
Billing or debt recovery
Reporting an adverse event to an insurer
Disclosure to a lawyer for the defence of legal proceedings
Quality assurance or clinical audit activities which seek to improve a clinical service.
Other purposes for use or disclosure of health information

The practice should only use and disclose health information for other than primary or directly related secondary purposes, if the client gives consent (express or implied) or if an exception applies. Exceptions include uses or disclosures required or authorised by law; uses or disclosures necessary to manage a threat to someone’s life, health or safety; and uses or disclosures for research provided certain conditions are met.



Mandatory Reporting

Health professionals in the practice must use or disclose health information if the law requires them to do so. For example, health professionals are required to report child abuse (under care and protection laws) and notify the diagnosis of certain communicable diseases (under public health laws).



Legal proceedings

If a health professional is served with a subpoena or other form of Court order requiring the production of documents to the Court they are generally required to supply the documents. If a health professional is concerned about how to proceed, they can seek advice from the Registrar of the Court or Tribunal which issued the order or from a lawyer.



Training and education

The use of health information for training and education will usually require the client’s consent. Where consent is sought, the individual should have a genuine choice and not be pressured to agree. If the practice uses de-identified health information for training, client consent is not required.



Public health and safety research and statistics

The practice may use or disclose health information without consent for research or statistics that are relevant to public health or safety. The health information may be used or disclosed only if:

the activities cannot be undertaken with de-identified data
seeking consent is impracticable
the activities are carried out in accordance with guidelines of the National Health and Medical Research Council
the practice reasonably believes the organisation to which the health information is disclosed will not further disclose it.
Transfer of information to another health service provider

If a client wants to transfer to a physiotherapist in another practice, they can authorise the disclosure of health information from the original practice to a new practice. A copy of the health information could be transferred in this way. For medico-legal reasons, our practice retains the original record and provides the new physiotherapist with a summary or a copy. If a summary of the client’s health record is provided to the new physiotherapist, a copy of the summary should be kept on file for record purposes.



Our practice charges a reasonable fee to the practice or the client for transferring the client’s health record to another practice.



Client health information that is transmitted electronically over a public network such as the internet can pose significant privacy risks. It is technically possible for a third party to intercept and read emails or for emails to be inadvertently sent to the wrong person. Practices should not transfer client information by email unless it is encrypted.



If the original practice declines to transfer the health information, the client may seek access to the information, request a copy and then take it to the new practice.



Use of health information for practice marketing purposes:



The APA contends that advertising which seeks to inform the public on the scope and availability of physiotherapy services is appropriate. The APA supports the Australian Competition and Consumer Commission (ACCC) position that advertising offers a rich source of information which allows consumers to make informed decisions around their treatment choices and to compare physiotherapy services with a range of professions. Advertising that complies with the Trade Practices Act (1974)1 and provides consumers with choice should be encouraged amongst the profession.



Advertising

Everyone hates being bombarded with ads for things they don't need or have any interest in. We may use your personal information to send you advertising that is customised or more relevant to your interests, characteristics or general location. This doesn't necessarily mean you'll get more advertising. It just means that the advertising that you see will hopefully be more relevant to you. We may advertise by mail, phone, email, text, and online via the internet and in apps.



Opting out

We'll make sure that any marketing emails, texts and letters we send you clearly tell you how to opt out, or you can tell our admin staff.

You can opt out of receiving online relevant advertising material at any time by clicking on the unsubscribe button displayed on digital advertising material.



Security

We are committed to ensuring any information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.



How we use the cookies

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can then tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages on the website are being used, to help us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use the information collected for statistical analysis purposes and then the data is removed from the system.



Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.



Control your personal information

You may choose to restrict the collection or use of your personal information in the following ways:



Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.



If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at admin@inbalancephysio.com.au



We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to by law. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us you wish this to happen.


www.inbalancephysio.com.au may contain links to other websites.

In-balance Physiotherapy and Pilates is not responsible for the privacy policies or practices of any third party.