Admin Career Opportunities

Our Clinical team is growing and this means more clients are coming in the door! We’re looking for an Administration Assistant to join our friendly and dynamic team so that we can continue to provide exceptional service to our new clients.

This is a casual role, but we’re flexible to suit the right candidate. The position is for at least 25 hours per week. Shifts fall within our clinic hours: 7:30am – 6:30pm. Expect two shifts to be a 6.30pm finish.

Position Classification and Remuneration

• Award: Health Professionals and Support Services Award.
• Salary: $52,878.80 – $55,556.80 (FTE) + superannuation, depending on experience.

About Us

At In-Balance, we are passionate about restoring health and removing barriers to living a fulfilled life. Our mission is to support and empower people of all ages and abilities to enhance their wellness through a collaborative and client-focused approach.

Your Role

As our Administration Assistant, you will be the friendly face of our clinic and a key part of keeping everything running smoothly. You will:

• Welcome and engage with clients, ensuring every visit feels personal, warm, and supportive
• Manage front reception duties and utilise multiple software systems efficiently
• Support our multidisciplinary team to create memorable client experiences
• Collaborate with senior admin staff, directors, and clinicians to maintain an enjoyable and productive work environment

What We Are Looking For:

We’re looking for someone who is:

• Proactive & Initiative‑Driven: You spot opportunities to improve processes and aren’t afraid to suggest new ideas
• Tech-Savvy & Quick Learner: You pick up new systems and processes easily
• Friendly & Personable: You genuinely enjoy working with people and thrive on positive interactions
• Empathetic & Discreet: Handle challenges thoughtfully and professionally
• Organised & Focused: Thrive in a fast-paced environment and manage tasks efficiently
• Team-Oriented: Enjoy collaborating and supporting colleagues

Selection criteria

• Tech: Familiarity with Microsoft Office and Google Suite is a must, and confidence in using a variety of software systems is highly desirable (Please provide examples).
• Customer Service: You excel at providing top-notch customer service.
• Communication: You have strong communication skills across all demographics and know how to support your team.
• Problem Solver: You can spot barriers within our systems and work with the senior admin team to find solutions.
• Compliance: A current RWVP card and Police check are required for successful applicants.
• Experience with the administrative management of N.D.I.S clients is not essential but highly desirable!
• Knowledge on how to use Nookal practice management system is a huge bonus, but not necessary

Why Join Us?

At In-Balance, we offer a supportive and growth-focused environment, including regular in-house mentoring, training, and learning opportunities to help you develop your skills.

Our team enjoys quarterly personal development days, access to both formal and informal career progression pathways, and the chance to work alongside passionate, values-driven colleagues who genuinely love what they do. On top of that, we provide employee perks such as staff discounts, access to our gym, and pilates classes to keep you feeling your best.