We are looking for our next team member who can work a minimum of 20 hours per week with the potential for full-time (38 hours) for the right applicant. Shifts will fall within the clinic opening hours of 7:30am to 7pm.

Position Classification and Remuneration

Award: Health Professionals and Support Services Award.
Salary: $51,000-$55,000 (FTE) plus Superannuation, dependent on experience.

About Us:

With a passion to restore health and remove barriers to living a fulfilled life, our mission is to support and empower people of all ages and abilities to enhance their wellness using a collaborative approach.

Your Role:

As our new Administration Assistant, you will be the friendly face that welcomes our clients and the support that keeps our clinic running smoothly. Your day will involve:

Engaging with clients, ensuring each visit feels welcoming, supportive, and personal.
Managing front reception duties, utilising multiple software systems, and keeping things running like clockwork.
Supporting our multidisciplinary team to create memorable experiences for our clients.
Collaborating closely with our senior administration team, directors, and clinicians to maintain a happy, cohesive, and productive work environment.

Personal Attributes:

We’re looking for someone who is:

Proactive: You love finding better ways to do things and aren’t afraid to bring fresh ideas to the table.
Quick to learn: New systems and processes don’t faze you.
Friendly and Approachable: You have a natural ability to make others feel at ease.
Empathetic: You handle challenges with care, addressing issues promptly and with discretion.
Focused and Organised: You thrive in a fast-paced environment, managing your time and tasks effectively.
Team Player: Collaboration is your middle name, and you enjoy working with others to achieve great outcomes.

Selection criteria

Tech-Savvy: Familiarity with Microsoft Office or Google Suite is a must, and confidence in using a variety of software systems is highly desirable (Please provide examples).
Customer Service: You excel at providing top-notch customer service.
Communication: You have strong communication skills across all demographics and know how to support your team.
Problem Solver: You can spot barriers within our systems and work with the senior admin team to find solutions.
Compliance: A current RWVP card and Police check are required for successful applicants.
Experience with the administrative management of N.D.I.S clients is not essential but highly desirable!

Why Join Us?

Mentorship & Development: Regular in-house mentoring, continuing education, and collaboration opportunities.
Personal Growth: Quarterly team-wide personal development days.
A Great Team Environment: Work with people who love what they do, embody our values, and know how to have fun while doing it.
Career Progression: Opportunities to grow your career with formal and informal training.
Employee Perks: Enjoy employee discounts, pilates classes, and access to our gym space.

Vanessa Bakker has unfortunately closed her private practice and is no longer seeing clients at In-Balance